Account Manager (NL/FR) Belgium

As an Account Manager, you will be part of a fast-paced sales team where an entrepreneurial mindset is a must and is continuously encouraged. Your main responsibility is to expand the strategic relationships with our existing customers by proposing solutions that meet their needs and objectives. The Belgian accounting market is already familiar with our Silverfin solution, but our product keeps evolving and new features are developed every day. You will be essential in helping us expand our services by spotting opportunities and growth potential at our current client portfolio. To maximise every sales conversation, a close collaboration with our Customer Success and Product Team is crucial. A successful Account Manager will need to understand and identify industry pain points and trends. You have to be a fast-learner, tech-savvy, forward-thinking, solutions-driven, professional and tenacious.



– Your responsibilities? –
Build and nurture a trustworthy relationship with Enterprise and Top Tier customers within our client base.
Key sales contact person for our customer base in Belgium (Wallonia and Flanders).
Listen to the customer’s short and long-term needs and align them with the company’s growth strategy.
Help our clients in taking the next steps with Silverfin by giving workshops, presentations, webinars.
Collaborate closely with your manager, your colleagues and the Customer Success department in assisting our clients to grow their Silverfin usage.
Collaborate with the Marketing, Finance, Legal and Technology departments to execute the aligned strategy (e.g. launching campaigns,…).
Serve as a business representative at industry events and conferences.

– Experience and Qualifications –
5+ years experience in Account Management or a related role, preferably within the SaaS industry or a similar technology-driven sector.
Sales and Revenue Growth: Proven track record of achieving and exceeding sales targets, including experience in upselling and cross-selling to existing clients.
Client Relationship Management: Strong background in building and maintaining long-term client relationships, focusing on client satisfaction and retention.
Strategic Planning: Experience in developing and executing strategic account plans that align with company growth objectives and client needs.
Educational Engagement: Familiarity with conducting workshops, presentations, webinars, or similar activities to empower clients and enhance their product usage.

Information de contact

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