– Your responsibilities? –
Build and nurture a trustworthy relationship with Enterprise and Top Tier customers within our client base.
Key sales contact person for our customer base in Belgium (Wallonia and Flanders).
Listen to the customer’s short and long-term needs and align them with the company’s growth strategy.
Help our clients in taking the next steps with Silverfin by giving workshops, presentations, webinars.
Collaborate closely with your manager, your colleagues and the Customer Success department in assisting our clients to grow their Silverfin usage.
Collaborate with the Marketing, Finance, Legal and Technology departments to execute the aligned strategy (e.g. launching campaigns,…).
Serve as a business representative at industry events and conferences.
– Experience and Qualifications –
5+ years experience in Account Management or a related role, preferably within the SaaS industry or a similar technology-driven sector.
Sales and Revenue Growth: Proven track record of achieving and exceeding sales targets, including experience in upselling and cross-selling to existing clients.
Client Relationship Management: Strong background in building and maintaining long-term client relationships, focusing on client satisfaction and retention.
Strategic Planning: Experience in developing and executing strategic account plans that align with company growth objectives and client needs.
Educational Engagement: Familiarity with conducting workshops, presentations, webinars, or similar activities to empower clients and enhance their product usage.
